At Ritarra, we are committed to ensuring that your order reaches you safely and on time. Please find our shipping details below.

Shipping Across India

We currently offer free shipping across India on all orders.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is successfully placed.

Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location.

Delivery timelines may occasionally be longer for remote locations, during peak sale periods, public holidays, adverse weather conditions, or circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive the available shipment tracking details through the contact information provided at the time of purchase.

You can use the tracking information to follow the progress of your shipment.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, operational disruptions, or incorrect/incomplete delivery information.

If your order is significantly delayed, please contact us at ritarrajewels@gmail.com or +91 9289956539, and our team will assist you.

Incorrect or Incomplete Address

Please ensure that your shipping address, phone number and other delivery details are accurate and complete when placing your order.

Ritarra will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please provide clear photographs or videos of the package and product so that our team can review the issue and assist you with the appropriate resolution.

Returns & Exchanges

Returns and exchanges are subject to our Refund, Return & Exchange Policy.

Eligible returns may be requested within 15 days of delivery, subject to the conditions specified in our Refund, Return & Exchange Policy.

Please refer to our Refund, Return & Exchange Policy for complete details regarding eligibility, exclusions, refunds and exchanges.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Ritarra

Email: ritarrajewels@gmail.com

Phone / WhatsApp: +91 9289956539

We will be happy to assist you.